Callaways First for Customer Service
Posted on 13/01/10, filed under Buy-2-Let, Estate Agents, General Interest | No CommentsCallaways continues to work on improving its services to Landlords and Tenants. In an environment where there are more and more regulations to adhere to (and a difficult housing market), it can be daunting for a landlord to self-service property and tenants, which is why dealing with a professional Lettings Agency is so important.
Callaways is very responsive to feedback and is especially delighted to receive lovely notes like the one below from a satisfied tenant:
‘Hi Mel,
I just received the email from the DPS to confirm that my entire deposit is being repayed. I assume that S* found the hoover?
I also just wanted to say what a pleasure it has been to do business with Callaways. I have had my fair share of Landlords and Agents over the years and I can confidently state that you have by far been the best agents I have ever dealt with. Your service was always prompt, friendly and fair and I wish that all agencies were like that.
Keep up the brilliant work and I wish you every success for the coming year.
Best regards,
M*’
If you’re thinking of letting or renting, give Mel at Callaways Hove a call on 01273-735237
* Names have been removed to preserve anonymity.
